Skycrown Casino KYC Policy

Skycrown Casino upholds strict security measures through a detailed Know Your Customer (KYC) policy. Integration of this procedure is important for casinos to comply with laws. Besides, it makes the casino site safe where everything is transparent for all players.

Why Is Your Information Needed

KYC procedures are essential for several reasons:

Confirmation occurs that all players are of legal gambling age (18+ or the legal age in a player’s jurisdiction).
KYC helps recognize and prohibit scam activity, which protects the operator and its players.
Compliance with the current laws and regulations is maintained.
Identity verification allows for better monitoring of player activity and promotes responsible gambling practices.

If you provided the information, but your account remains suspended, you need to contact us for clarification.

The KYC Process

To participate in real-money games at the casino site, account registration and provision of the following information are required:

A copy of a valid government-issued identification document;
Proof of current residential address (e.g., utility bill, bank statement);
A player’s first and last name as it appears on identification documents;
A player’s complete and current residential address;
A working email address for account communication.

The right is reserved to request additional documentation or conduct further checks to verify the provided information. Account suspension may occur until satisfactory information is received. You need to contact us to provide the required documents.

Consequences of Providing False Information

Provision of false, incomplete, inaccurate, or misleading information, or information provided during registration not matching identification documents, constitutes a breach of the Terms and Conditions. In such cases, the following actions may be taken:

Account closure may occur immediately;
The funds may be forfeited;
Future access to services may be denied.
All bets placed are canceled;
All payments may be voided;
The winnings need to be returned.

In most cases, deposits violating company policy will not be refunded.

KYC Document Processing Time

KYC document review may take up to 30 business days from receiving all necessary documents. Drop us a line, and we’ll dispel any of your concerns regarding the procedure’s progress. Patience and cooperation during this process are appreciated.